Job description

As a Customer Service Representative at CVS, you will be an essential part of our mission to help people on their path to better health. You will handle customer inquiries, provide information about our products and services, and resolve issues in a timely and professional manner. This is a remote, work-from-home (WFH) position, allowing you to balance work with your personal life effectively.

Additional Information:

Position Type: Full-time

Work Schedule: Flexible hours, including evenings and weekends

Training: Comprehensive paid training provided

Work Environment: Remote/Work from Home (WFH)

Equipment: CVS will provide necessary equipment (computer, headset, etc.)

Required Qualifications:

High school diploma or equivalent

Excellent communication skills (both verbal and written)

Strong problem-solving abilities

Ability to work independently and manage time effectively

Basic computer skills and familiarity with CRM software

Reliable internet connection and a quiet workspace

Previous customer service experience (minimum of 1 year)

Preferred Qualifications:

Experience in a call center environment

Knowledge of CVS products and services

Bilingual (Spanish/English) is a plus

Healthcare or pharmacy background

Benefits Information:

Competitive salary

Comprehensive health, dental, and vision insurance

401(k) with company match

Paid time off (PTO) and holiday pay

Employee discounts on CVS products and services

Career development and advancement opportunities

Wellness programs and resources

Join our team at CVS and be a part of a company that values your contributions, supports your professional growth, and cares about your well-being. Apply today and start making a difference in the lives of our customers!