We are seeking a Customer Benefits Representative to join our remote team. This is a fully work-from-home position, ideal for individuals who excel in customer service and enjoy helping others. As a Customer Benefits Representative, you will be responsible for providing support to clients, explaining benefits, and resolving inquiries regarding their plans. Your role is to ensure a positive experience for our customers by delivering clear and accurate information in a friendly and professional manner.
Key Responsibilities:
- Assist customers via phone, email, or live chat with inquiries about their benefits and coverage.
- Provide detailed information on benefit plans, claims, and eligibility.
- Help customers understand their options and guide them through the benefits selection process.
- Resolve customer issues promptly and efficiently, escalating when necessary.
- Maintain up-to-date knowledge of company policies and benefit programs.
- Document customer interactions accurately in the company’s CRM system.
This role offers flexible hours, competitive pay, and the ability to work entirely from home, making it a great opportunity for those seeking work-life balance.
Job description
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
Preferred Skills:
• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed
What you can expect:
• Flexible Schedule with Weekly Pay
• 100% Remote Position
• Weekly Trainings lead by Top Leaders
• Life Insurance
• Health Insurance reimbursement
• Industry-leading resources and technology
• In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
