Job description

Join American Express as a Virtual Client Support Advisor and help our clients with their needs from the comfort of your home. As a key member of our support team, you’ll provide top-notch service, address inquiries, and resolve issues with a focus on customer satisfaction.

Responsibilities:
• Assist clients with account-related inquiries and service requests.
• Provide detailed product and service information.
• Resolve customer issues effectively and efficiently.
• Maintain accurate records of client interactions and transactions.
• Collaborate with team members to enhance customer experience.

Qualifications:
• Excellent communication and problem-solving skills.
• Ability to work independently in a remote environment.
• Proficiency in using customer service software and tools.
• Previous experience in customer support is a plus, but not required.

Benefits:
• Competitive salary.
• Flexible work hours.
• Comprehensive training and support.
• Opportunities for career growth within American Express.

How to Apply:
Interested candidates can apply directly on the American Express careers