Job Description:
FedEx is currently hiring part-time online customer service representatives to join its dynamic remote team. This role is perfect for individuals seeking flexible work-from-home opportunities while delivering exceptional customer experiences.

Responsibilities:

• Provide professional and efficient customer service through online platforms, email, and chat support.
• Address and resolve customer inquiries, complaints, and requests in a timely manner.
• Assist customers with tracking shipments, processing claims, and updating account information.
• Collaborate with internal teams to ensure customer satisfaction and issue resolution.
• Maintain accurate records of customer interactions and escalate issues as needed.

Requirements:

• High school diploma or equivalent (some college coursework is a plus).
• Strong communication and problem-solving skills.
• Basic computer skills, including proficiency in Microsoft Office and CRM software.
• Ability to work independently in a remote environment.
• Availability for part-time shifts, including evenings or weekends as needed.

Benefits:

• Competitive hourly pay.
• Flexible part-time schedules to balance work and personal life.
• Paid training to ensure success in the role.
• Opportunities for career advancement within FedEx.
• Work-from-home convenience and a supportive virtual work environment.

About FedEx:

FedEx is a globally recognized leader in logistics and delivery services, known for its dedication to customer satisfaction and employee development. As part of our team, you'll join a culture of innovation, collaboration, and respect for diversity.

Note: FedEx is committed to creating an inclusive work environment and provides equal opportunities for all applicants, regardless of background or experience.

Apply today to become a valued member of the FedEx family and contribute to delivering excellence worldwide!