About the Role
Are you passionate about travel and helping others plan their dream vacations? Join Expedia Cruises as a Travel Consultant and become an expert in curating unforgettable cruise experiences. You'll assist clients in booking cruises, tours, flights, and vacation packages, providing exceptional customer service and personalized travel recommendations.
Key Responsibilities
- Consult with clients to understand their travel preferences and create customized cruise itineraries.
- Book and manage cruise reservations, flights, hotels, and other travel arrangements.
- Stay updated on the latest cruise promotions, travel trends, and destination knowledge.
- Build long-term relationships with clients to encourage repeat business and referrals.
- Provide support before, during, and after travel to ensure a seamless experience.
Qualifications
- Passion for travel and strong knowledge of cruise destinations.
- Excellent communication and customer service skills.
- Experience in sales or travel consulting is a plus.
- Proficiency in using travel booking systems and online tools.
Why Join Expedia Cruises?
- Competitive commission-based compensation with incentives.
- Access to exclusive travel perks, discounts, and industry training.
- Flexible work environment with opportunities for remote work.
- Be part of a supportive team that values your expertise and passion for travel.
Apply Today to embark on a rewarding career helping others explore the world!
Job Summary
Arranges accommodations and other travel services for clients, including planning itineraries.
General Accountabilities
Confers with clients to determine destination, mode of transportation, appropriate travel dates, financial considerations, and accommodations required for travel.
Provides client with area-specific travel information such as points of interest, restaurants and special events.
Communicates international travel procedures such as passport, visa, and inoculation requirements.
Imparts international travel information, such as customs regulations and currency exchange rates.
Advises on weather conditions and necessary attire to bring along.
Researches published and online sources to analyze and evaluate times, routings, fares, car rentals, accommodation ratings, and discount programs. Prepares tentative plans and suitable alternatives, and closes sale by obtaining client approval.
Computes costs of travel, accommodations, requested travel insurance coverage, and package tours.
Uses computerized reservation and ticketing systems to book transportation and hotel reservations, and issue itineraries.
Prints or requests transportation carrier tickets.
Collects deposits and payment for transportation and accommodations from clients.
Confirms all reservations prior to client departure.
Customizes individual travel packages to accommodate special needs.
Designs, arranges, and sells tours and group packages.
Sells promotional travel incentives offered by various travel carriers.
• The company reserves the right to add or change duties at any time.
Job Qualifications
Education: Associate's degree
Experience: 1-2 years of related experience
Skills
Excellent verbal and written communication Active listening
Service orientation
Social perceptiveness
Coordination
